Ertle Subaru is looking for an Internet / BDC representative to handle incoming internet and phone traffic, as well as set up appointments and do proper follow up. We are willing to work with someone who has little to no experience, as long as they demonstrate a friendly and work driven attitude.
BDC Representative Responsibilities:
-Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
-Set appointments
-Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance on our vehicle offerings
-Provide superior customer service and achieve highest degree of customer satisfaction
-Work in close partnership with sales consultants to provide qualified leads and detailed information on customer requirements
-Meet specified monthly targets and goals
-Direct customers to product information resources, including those available on the internet
-Check email frequently and respond to inquiries immediately
-Deliver inquiries/messages intended for other sales personnel and departments promptly
-Contribute to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll-up your sleeves attitude
Job Type: Full-time
License:
- Valid Drivers License (Required)
